三諾娃西貢酒店 (Sanouva Saigon Hotel)

The only good side is the strategic location to all the main tourist spots and must-try restaurants. We just covered all by foot from the hotel. However, we were being catfished by the hotel photos and “very good” reviews posted in 訂房網站.com, which we were quite disappointed. From cleanliness aspect, some surfaces in the room are covered with thick dust. The towel smelled like they didn’t wash or air dry properly. Hence, we requested a new towel from the receptionist. They don’t have much amenities like gym, pool and spa. Budget wise, they only provide WiFi and essential toiletries such as toilet paper, towel, toothbrush, toothpaste, comb and cotton buds. For service wise, overall it’s average. The guard will help us to carry our luggage in and out of the hotel, opening the grab car’s door for us. However we encountered an unpleasant experience with the receptionist and hotel manager. I went for a body massage on the first night, with the red tiger balm on my body and neck. It stained on the bedsheet, duvet and one pillowcase. This was my fault and I admitted and willing to settle it. The next day, the receptionist said we need to pay 1344,750VND (51USD) for a new set of duvet, bedsheet and 3 pillowcases. I asked them whether the stains can be removed with detergent or some special washing techniques, and they kept saying “can’t” which was a bit ridiculous. I also checked on the average prices of new duvet, bedsheet and pillowcases online, it’s way cheaper than those written in the miscellaneous bill. Furthermore, hotels usually do bulk purchase on these items and they will be given special rates too. Something fishy there. I asked them to check again the pillowcases because I remembered I only stained one, they said they’ve sent to the laundry department so they can’t check for me. It doesn’t make sense for a hotel’s laundry / third party laundry to be so helpless to remove a few patches of oil-based stain. Thanks to 訂房網站.com for liaising this matter with the hotel and they agreed to issue me a laundry charge of 470,000VND instead of paying 1344,750USD. I very rarely write such long review, but for this hotel, I really hope that no more “misleading” nice reviews and photos.

Ấn tượng đầu tiên khi vừa tới sảnh khách sạn là Chú Bảo Vệ cực kỳ thân thiện và nhiệt tình ạ. Rất quý mến chú bởi mỗi khi gọi taxi, chú đều ân cần mở cửa và đóng cửa đảm bảo an toàn cho khách. Thật sự cảm ơn chú bảo về nhiều ạ🥰 Nhân viên ksan cũng rất chỉn chu, chuyên nghiệp, hỗ trợ nhiệt tình ạ Vị trí khách sạn quá thuận tiện cho việc du lịch tại Sài Gòn☺️ Khách sạn sạch sẽ, cách âm khá tốt. Đồ ăn sáng đầy đủ dinh dưỡng, dễ ăn Đây là lần đầu tiên mình đưa gđ đến Sài Gòn du lịch 3n2d và đặt ksan thông qua những đánh giá khác. Mn trong gđ đều hài lòng 💕 Nếu có lần sau sẽ lại đặt ksan ở thêm nữa ^^

很不錯，最後走的時候還給我準備了早餐，感謝，整個氛圍很好，都是法國客人居多，很安全，服務態度也很好，真不錯

Очень удобно расположен, вкусные завтраки на выбор, чистый номер, персонал вежливый В номерах есть кондиционеры и все рабочее, каждый день уборку делали

不喜歡這個酒店離市中心很近，每個景點都很近，基本都可以就去了，小姐姐很有耐心，溝通也很流暢，然後還有一個還有一個努力學中文的小哥哥很熱情，今天還出了個意外，我的衣服被吹到樓下平台上了，他們轉轉轉轉，聯繫了好多人才幫我撿回來，本來以為都拿不到了，非常感謝非常的一次

ホテルのロケーションは最高に良いです。 ベンタイン市場から歩いて10分掛からない場所にあります。 部屋も清潔に保たれていますが、シャワーブースの建て付けが悪く、シャワーを浴びるとバスルームがびしょ濡れになります。 ベトナムのホテルはシャワーを浴びてると水溫が冷たくなるパターンがよくありますが、季節が夏のせいかそん事は全く無く、いつでも熱いシャワーを浴びる事ができました。

服務很好👍，主要是地理位置優越出門吃飯逛街很方便；設備稍微陳舊了一點，房間裝修風格是黑色調有點悶，早餐在一樓大廳電梯口 有點點小…其他都還行。

房間布置合理，床和枕頭舒適，但床頭電插座位置太低不方便，洗頭水品質有進步空間。 自助早餐約有十多款食物，每天也更換兩三款，另有2款果汁和多款水果，不錯。 員工親切有禮，值得一讚。

1 위치: 벤탄시장과 가깝고 주변에 맞집이 많다 중앙 번화가 인데도 조용하다 2 청결: 외부 부터 객실까지 청결하며 객실에 항이 좋았다 3.숙박: 침대 컨디션 좋고 샤워실 수압도 좋다 4.직원: 입구 가드 부터 모두 친절하다 데스크 직원들은 항상 붎편한점 있는지 체크해주고 질문에 항상 친절히 대답해준다, 맛집 소개도 해주었다 다음에 다시 호치민 방문시 투숙할 의향이 있습니다

在第一區很方便的地點，櫃檯及行李員都相當親切。 算是鬧區中稍微寧靜且較乾淨的區域。 每天的早餐餐廳雖然不大且餐點沒有到非常豐富，最最滿意總有3-4種水果提供以及咖啡跟鮮奶。 即便語言上有遇到問題，還是很努力協助。 不是最便宜的飯店，但它們值得，有機會到胡志明再次旅遊，會再選擇住這間😊